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NSCC Online Orientation

Online learning requires that a student possess certain skills, behavior, study habits, computer equipment and discipline in order to be successful. Therefore, students enrolled in Web courses are required to complete the NSCC Online Orientation.

 
Orientation: Online Tools

Please click and read each link below. You will learn how to use all of the tools of your Web course. Important: Understand how all the tools work before you login to your Web course:

 
Orientation: FAQ

Please click and read the links below for answers to the most frequently asked questions about Online Learning: 
 

1. Contact Your Instructor

It is your responsibility to email your instructor through NS Online on the first official day of class after you have registered.

*** You cannot login to your Web course(s) until the first day of the semester. ***  The first day of the semester for Web courses is the same day as the first day of the semester for courses that meet on campus.

On the first day of the semester, begin by logging in to your Web course and sending your instructor an e-mail inside of the course:

  1. Click on Communication.
  2. Click on Classlist.
  3. Click the Teacher tab.
  4. Click the check box to the left of your teacher's name.
  5. Click on the email icon (the envelope at the top of the list).

If you are unable to access your course on the first day of classes, try one of the following ways: email your instructor, call your instructor, or go to your instructor’s office.

*** Note: If you have registered late, you should wait 24/48 hours before trying to login to your Web course.

2. Software and Browser Requirements

NS Online is a Web-based learning environment. Click here to view the computer software requirements and recommended browsers for your successful work in the learning environment.

3. How and When to Login to Your Web Course

*** You cannot login to your Web course(s) until the first day of the semester. ***  The first day of the semester for Web courses is the same day as the first day of the semester for courses that meet on campus.

 

 

You will not see your course icon until several days prior to the beginning of the start date of the semester for which you enrolled. You should log into the class on the first day of the semester so your instructor can mark you present.

If you register late, wait 24/48 hours before trying to login. In the meantime, email your instructor at their NSCC email address to report that you are registered for the class and are ready to go to work.

If your instructor does not hear from you within two weeks, you will be dropped with a grade of FA (Failure for non-attendance; administratively withdrawn). You must make communication with your instructor at least once a week during the semester in accordance with their specific instructions.

URL
The URL to login to your course may be accessed by going Web course login page for your NSCC Web Course or the Web course login page for your RODP Web Course.

You may want to create a bookmark or “favorites” link in your browser for direct access to your Web course login page.

Username
Your Username is your student ID number, also referred to as your “A” number. To obtain a number, call or visit the Student Services Center Admissions Office (615) 353-3215, or Records Office (615) 353-3218.

Password
Each student’s Password is now his or her six-digit PIN (Personal Identification Number). If you do not know your PIN, please contact the Help Desk at (615) 353-3678. For your security, the Help Desk cannot be send PINs via e-mail.

4. Help

Technical Help


If you require technical help, please contact the Computer Services Help Desk at (615) 353-3678 during operating hours. You can also contact them by email at helpdesk@nscc.edu.


Please include your name, "A" number, instructor’s name, course and section, and clearly state the problem you are having.

Instructor Assistance


If you have questions about course material, links that do not work in the course, or questions about how to use the tools within the course, contact your instructor or the Online Learning Office:

Doug Jameson, Coordinator of Online Learning
E-mail: Doug.Jameson@nscc.edu • Phone 615-353-3461

Kathy Emery, Director of Online Learning
E-mail: Kathy.Emery@nscc.edu • Phone: 615-353-3259

Online Learning Office
Office Hours: Monday–Friday: 8:00 AM–5:30 PM
Weld Building, W-35
on the NSCC Main Campus
120 White Bridge Road
Nashville, TN 37209

5. FAQ

What is an online course?
Online courses are designed to allow you to study at home. You will be given a username and password to access the course material that has been prepared by your instructor. This online material includes a syllabus, schedule, course content material, quizzes, assignments, etc. You will communicate over the Internet with your instructor and classmates using email and discussion areas.

I’m not very comfortable with a computer; can I still take the class?
At a minimum, you will need to be able to connect to the Internet, send files, research on the Web, enter a URL to get to your course, use email and follow instructions for updating a browser or downloading plug-ins that are needed for your course. An advisor can suggest some courses that are helpful in learning some of these skills. Without minimal computer skills, it is unlikely that you will be successful in the course.

Can I start a course and complete a course anytime I want?
No. Online courses at Nashville State begin and end just like the traditional classroom courses. You will be encouraged to attend an orientation session on campus. There will be deadlines for you to complete assignments, quizzes, and tests, just as in a classroom course.

Is it easier to take an online course than a traditional classroom course?
No. In fact, it may be more difficult unless you are an independent learner. Your instructor will guide you through the learning process, but you are responsible for completing the work and mastering the concepts.

Will I have to come to campus for an online course?
If required, you will have to come to campus for placement testing. Contact the Admissions Office at (615) 353-3215 to find out. Also, there are some online courses that will require you to come to campus to take proctored (supervised) exams. Other times may be required or suggested. Since requirements for each course vary, check the syllabus for the course in which you are interested or contact the instructor.

How and where do I take tests?
For some courses, you will be required to take one or more proctored exams at the Testing Center at Nashville State. A photo ID is required. If you cannot come to the NSCC campus, arrangements will need to be made by you with another testing center or educational agency. Contact Doug Jameson, Coordinator of Online Learning, for this procedure:
E-mail: Doug.Jameson@nscc.edu • Phone 615-353-3461

Do online courses cost more?
NSCC Online courses do not cost more. If you are taking online courses that are part of the Regents Degree (RODP), there is an additional cost.

How will I communicate with my instructor?
Most communication will take place via email. In addition, you will be provided contact information from your instructor, which will include a voicemail number, fax number, and postal address.

6. Free Online Tutoring

NSCC has provided you with free access the SMARTHINKING online tutorial program. You may log in from anywhere, at any time and interact with live tutors. They provide tutoring in math, economics, accounting, English and many other subjects.

Once logged in your course, click on Resources at the top, then click on Free Online Tutoring.

If you have questions, please contact:

Doug Jameson, Coordinator of Online Learning
E-mail: Doug.Jameson@nscc.edu • Phone 615-353-3461

Kathy Emery, Director of Online Learning
E-mail: Kathy.Emery@nscc.edu • Phone: 615-353-3259

Online Learning Office
Office Hours: Monday–Friday: 8:00 AM–5:30 PM
Weld Building, W-35
on the NSCC Main Campus
120 White Bridge Road
Nashville, TN 37209

7. Web Course Guidelines

Below are basic guidelines to ensure your success:

The guidelines for online courses are the same as guidelines for any Nashville State course. See the Code of Student Conduct in the Student Policy Handbook section of the NSCC Catalog

General web courses have the same student and academic regulations, starting and ending dates, transferability to other colleges, and in most cases, the same costs as a traditional on campus class.

Attendance
Absences are counted from the first scheduled meeting of the class. A student who does not make contact for two consecutive weeks with the instructor or who violates the instructor’s stated attendance policy will be administratively withdrawn from the course and given a grade of “FA” – (Failure for non-attendance; administratively withdrawn). Absence is defined as failure to login to the course and submit assignments as stated in the course syllabus.

Assignments
In Web-based courses, correspondence and work are delivered via the Web. It is important to remember timelines. If materials are due by a set date and you fail to turn in the assigned work by that date, it is the same as if you did not come to class and complete the assignment or test.

Testing
Your instructor may require that you take a test at the main campus or at an off-campus site near you. The Testing Center is located in the Student Services Building (S-217). No appointment is necessary. You need to present a picture ID. Arrive at least one hour before the Testing Center closes in order to complete your test by closing time. Remember to bring any materials you will need for your test. No child will be allowed in the Testing Center while his or her parent is taking a test.

Textbooks
Generally, instructors will require a textbook for your Web course. In addition, you may have reading assignments from websites. You can purchase your books online at the Nashville State Community College Bookstore

Withdrawals
If you need to withdraw, communicate with your instructor first. There may be alternative solutions to your problem, such as additional assignments or perhaps a tutor. To withdraw from a class, contact the Records Office or check the Records homepage for the correct form. Refer to the catalog or schedule for the last day to withdraw.

Complaint Procedures
The first step is to contact your instructor to attempt to resolve a complaint. If the issue cannot be resolved, contact the Dean of the appropriate academic department.

Grades
Final Grades are posted electronically. You will need your 6 digit PIN Number to access this information. If you do not know your PIN number, send an email to records@nscc.edu with the subject line “set PIN” and your name, address, phone, birth date, and email address. Allow two working days to receive your PIN. Check with your instructor on how to receive tests and homework grades.

ADA Policy
Nashville State Community College, to enhance accessibility, will make all reasonable efforts to comply with legal mandates. Nashville State has adopted the requirements established by section 508 Subsection 1194.22 of the Rehabilitation Act. These are consistent, well-documented, and achievable guidelines for implementation of web accessibility. If you have any difficulties in accessing the information given in the course or need further assistance, please contact the instructor or course designer first. If accommodation has still not been met, please contact Disability Services at (615) 353-3721 as soon as possible and request an accommodation at the beginning of the term.

Academic Honesty
You are expected to submit only work that you do yourself. Do not collaborate on work with other students unless you are given a group project. Failure to observe these rules could result in your receiving a failing grade or being dismissed from the class with a grade of “F.”

8. Netiquette

  • Keep the tone of the message professional and polite. Post in discussion or email only those things you would say to a person face-to-face. Remember that the recipient of online communications is a human being whose culture, language, and humor may have different points of reference from your own. The instructor may delete postings that don’t follow course guidelines.
  • Be very clear with your words because the person at the other end of the message cannot see you or interpret your expressions or hear your voice. Unless you explain clearly the first time, additional messages will be required.
  • Don’t expect instant responses. Your instructor will respond within 48 hours.
  • Complete the subject line in email messages. Choose a subject that clearly identifies the subject of the message.
  • Typing in FULL CAPS in a mail message is equivalent to SHOUTING.
  • Unless it is absolutely necessary, don’t quote an entire message when replying. If you want to reference the message, edit the quote down to the essential elements.
  • End your message by keying your name.
  • Never forward personal email to a group without the author’s permission.
  • Never use offensive or inappropriate language in a message.
  • Do not send heated messages (called flames) that show anger.
  • Respect copyright laws.
  • Do not send or forward chain letters or unsolicited information via email. Remember that email messages may be viewed by someone other than the sender and receiver. Never put anything in an email that you would not put on a postcard.
  • Delete unwanted messages immediately since they take up disk storage space.

Questions?

If you have questions, please contact:

Doug Jameson, Coordinator of Online Learning
E-mail: Doug.Jameson@nscc.edu • Phone 615-353-3461

Kathy Emery, Director of Online Learning
E-mail: Kathy.Emery@nscc.edu • Phone: 615-353-3259

Online Learning Office
Office Hours: Monday–Friday: 8:00 AM–5:30 PM
Weld Building, W-35
on the NSCC Main Campus
120 White Bridge Road
Nashville, TN 37209

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