Computer Help Desk

Computer Help Desk

Help Desk & C308 Open Computer Lab Have Moved During Renovations

The Computer Services Help Desk has been moved into room K-161 (the old Testing Center location within the Library), and the Open Computer Lab has been moved into room K-159 (also in the old Testing Center location within the Library). The Computer Lab will remain in K-159 through Fall, 2009 semester. Both will move back to C-308 in December, 2009.

CSD Website
NSCC Acceptable Use Policy
For more detailed information visit the Help Desk for Students.

The Computer Help Desk provides NSCC campus computer and help with student’s network and computer account access. We offer technical information and support concerning login accounts and web access. In addition, the Computer Help Desk maintains the C-308 Open Lab, currently located in the Library during renovations.

Location/Hours of Operation
Location: Currently relocated to K-158, the former site of the Testing Center in the Library during Summer and Fall 2009 renovations.

Hours of Operation
Computer Help Desk & Open Lab:
Monday-Thursday, 8:00am - 9:30pm
Friday, 8:00am - 4:30pm
Saturday 9:00am - 2:00pm
Sunday Closed

During semester breaks (No Classes) our hours are:
Mon - Fri, 7:30am to 5:30pm
Saturday - Sunday, Closed

When may I login?
A student must be registered during the current semester in order to logon to the campus network or any other program, such as NS Online, hosted by the NSCC network. And, although a student may be pre-registered for fall during while summer courses are in session, he/she will not be able to access during the summer unless they are a registered student for the summer session as well. Check the NSCC Academic Calendar for official start – end dates.

Campus Computers:
In order to logon successfully to a NSCC campus computer a student must have three items entered correctly in the Login screen.
User Name: Your A Number
Password: Your PIN
Domain Name: Instruction
Note: Faculty or staff members may have logged into the computer making “Administration” as the default domain in the drop-down list. If this is the case, simply select “Instruction” from the list and attempt the login again.

What is myNSCC?
myNSCC is the site you use to check your grades, your schedule, check holds, view transcripts, and make payments online.

What is NS Online?
NS Online is Web-based courses offered, hosted and instructed by NSCC. Many of our traditional on-campus classes have also been adapted for instruction using the NS Online system.
NS Online help for students

How do I Login to myNSCC or NS Online?
User Name = Your A Number
PIN = Password
Students initially obtain their A Number from either the Admissions office or the Records office. If you forget your password, try the “Forgot Password” function first. Simply input your A Number and then click the “Forgot Password” button. You'll be asked the security question you input when you first signed in. Simply answer it and your password will be reset!

Why can't I access myNSCC from work?
myNSCC is a secure site and may be blocked by your employer. Your IT administrators can add "https://pnsss.nscc.edu:9000" as a trusted site to allow access. You should always be able to access the site from a campus computer or from your personal computer at home.
For more detailed information visit the Help Desk for Students.

If you have any questions, email us at helpdesk@nscc.edu or call (615) 353-3678.



		Computer Help Desk Help Desk & C308 Open Computer Lab Have Moved During Renovations The Computer Services Help Desk has been moved into room K-161 (the old Testing Center location within the Library), and the Open Computer Lab has been moved into room K-159 (also in the old Testing Center location within the Library). The Computer Lab will remain in K-159 through Fall, 2009 semester. Both will move back to C-308 in December, 2009. CSD Website NSCC Acceptable Use Policy For more detailed information visit the Help Desk for Students. The Computer Help Desk provides NSCC campus computer and help with student’s network and computer account access. We offer technical information and support concerning login accounts and web access. In addition, the Computer Help Desk maintains the C-308 Open Lab, currently located in the Library during renovations. Location/Hours of Operation Location: Currently relocated to K-158, the former site of the Testing Center in the Library during Summer and Fall 2009 renovations. Hours of Operation Computer Help Desk & Open Lab: Monday-Thursday, 8:00am - 9:30pm Friday, 8:00am - 4:30pm Saturday 9:00am - 2:00pm Sunday Closed During semester breaks (No Classes) our hours are: Mon - Fri, 7:30am to 5:30pm Saturday - Sunday, Closed When may I login? A student must be registered during the current semester in order to logon to the campus network or any other program, such as NS Online, hosted by the NSCC network. And, although a student may be pre-registered for fall during while summer courses are in session, he/she will not be able to access during the summer unless they are a registered student for the summer session as well. Check the NSCC Academic Calendar for official start – end dates. Campus Computers: In order to logon successfully to a NSCC campus computer a student must have three items entered correctly in the Login screen. User Name: Your A Number Password: Your PIN Domain Name: Instruction Note: Faculty or staff members may have logged into the computer making “Administration” as the default domain in the drop-down list. If this is the case, simply select “Instruction” from the list and attempt the login again. What is myNSCC? myNSCC is the site you use to check your grades, your schedule, check holds, view transcripts, and make payments online. What is NS Online? NS Online is Web-based courses offered, hosted and instructed by NSCC. Many of our traditional on-campus classes have also been adapted for instruction using the NS Online system. NS Online help for students How do I Login to myNSCC or NS Online? User Name = Your A Number PIN = Password Students initially obtain their A Number from either the Admissions office or the Records office. If you forget your password, try the “Forgot Password” function first. Simply input your A Number and then click the “Forgot Password” button. You'll be asked the security question you input when you first signed in. Simply answer it and your password will be reset! Why can't I access myNSCC from work? myNSCC is a secure site and may be blocked by your employer. Your IT administrators can add "https://pnsss.nscc.edu:9000" as a trusted site to allow access. You should always be able to access the site from a campus computer or from your personal computer at home. For more detailed information visit the Help Desk for Students. If you have any questions, email us at helpdesk@nscc.edu or call (615) 353-3678.