Records Office Staff
Lance Woodard, Director of Records and Registration
Phone: (615) 353-3367; Fax: (615) 353-3227
- Manages Records, Registration, and Veterans’ Services
- Manages Records Office Budget
- Academic Suspension Appeals
- Academic Fresh Start
- End-of-Term Processing
- Provides Banner Training to Faculty and Staff
- Serves as Banner Student Data Owner and Expert
- Serves as Backup VA Certifying Official
- Serves as FERPA Officer
- Represents the Records Office in Meetings and Off-Campus Functions
Registration and Scheduling:
Melissa Pauley, Assistant Director of Records and Registration
Phone: (615) 353-3522; Fax: (615) 353-3227
- Assist Academic Divisions with Class Schedule
- Cleanup 14th Day
- Update Course Catalog Changes in Banner
- CAPP Area Pre-Requisite Setup and Maintenance
- Creates Population Selections and Letter Generation
- Process Transfer Credit for Lottery Scholarship Students
- Assists with Registration Setup
- Assists with End-of-Term Processing
- Assists with Preparation of the Records Office Budget
- Assists Director in the Management of the Records Office
Nichole Halliburton, Technical Clerk
Phone: (615) 353-3399; (615) 353-3227
- Room Reservations
- Clearinghouse (Enrollment and Degree Verifications)
- Change of Addresses/Names/Socials
- Change of Grades (including WF’s)
- Serves as the Records Representative at New Student Orientation
- Collects Time-Sheets and Leave Forms for the Director’s Signature
- Purchasing
- Assist Director/Assistant Director as needed
Records Office Maintenance:
Phone: (615) 353-3218; Fax: (615) 353-3302
Ntianu Carter, Records Clerk
(615) 353-3208
- Out of State College Transcripts A-M
- Foreign College Transcripts A-Z
- Military College Transcripts A-Z
- Assist w/ VA Processing
Misti Meeks, Records Clerk
(615) 353-3652
- In-State College Transcripts N-Z
- Xtender (Scanning & Indexing)
- Print EDI Transcripts
- Assist Graduation Analyst as needed
Matt O’Neal, Records Clerk
(615) 353-3210
- In-State Transcripts A-M
- Logging Transcripts on S Drive
- Mail Pick-Up/Delivery
- Assists Director/Assistant Director/Technical Clerk on special projects as requested
Stephanie Smith, Records Clerk
(615) 353-3240
- Front Desk Receptionist
- Records Mailbox
- Transcript Requests
- Enrollment Verifications
- Skip Traces
- Intent to Graduate (Verify Major, Catalog, and Code on SHADEGR)
Vicki Wilson, Records Clerk
(615) 353-3767
- Out of State Transcripts N-Z
- Change of Majors
- A-89 Evaluations
- Admissions E-mail Requests
Graduation Services:
Julie Duel, Graduation Analyst/Leadworker
Phone: (615) 353-3213; Fax: (615) 353-3302
- Graduation Evaluations
- CLEP
- Course Substitutions
- Advanced Standing Credit
- Credit By Exam
- Work Experience Credit
- Update Intent to Graduate
- Responsible for Distribution of Diplomas via Diplomas on Demand System
- Responsible for Awarding Degree’s via INB Banner at the End of each Term
- Responsible for CAPP Creation/Maintenance for Collegiate Programs
- Primary Resource for CAPP Compliance Conflict/Resolution via INB and SSB
- Serves as a Knowledgeable Resource to the Records Clerks (Leadworker)
Veterans’ Services:
Tracy H. Collins, Coordinator of Veterans’ Services
Phone: (615) 353-3211; Fax: (615) 353-3302
- Process VA Certifications and Requests
- Flag VA Students for Deferment
- Counsel Veterans’ on Educational Opportunities and Benefits
- Assists Veterans’ and Dependent’s with Enrollment and Registration
- Update Admissions Checklist on Receipt of DD-214 and Military Transcripts
- Loads Certification via VA-Once Online System
- Assists the Director as needed
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