Computer Technology - General Information

The goal of the Computer Technology (CPT) program is to prepare individuals to function as entry level computer technicians. Students become proficient in operating systems, installation and maintenance of a variety of computers, and various hardware and networking components. This degree’s objectives parallel and exceed numerous industry level certifications.

The program emphasizes hardware, software, peripheral devices, telecommunications, operating systems, troubleshooting, PC architecture, and digital interfacing and design. Individual and team based projects enhance the learning experience and give students vital hands-on job skills.

Install and configure workstation systems and application software.
Troubleshoot, analyze and repair hardware and software issues.
Select & install appropriate hardware and software.
Perform routine upgrade, repair and preventive maintenance on computer system hardware and software.
Use various operating environments including Windows command line and GUI, and UNIX/Linux.
Establish and maintain a user support/helpdesk environment.
Communicate technical and non-technical information clearly in both written and oral format.
Integrate concepts taught in general education courses and reinforced in the Computer Technology curriculum.
Function competently in entry-level computer technician positions using critical thinking skills to solve systems challenges.

Service technician - configures hardware, software and installs, upgrades and maintains computers and related peripheral equipment
User support/helpdesk - manages customer problems and requests and provides solutions-oriented support services by telephone, e-mail and/or in person

Technical sales - analyzes client needs and provides support in choosing the correct information systems solutions for business or personal use
Engineering aide - works with engineers in the design and development of computer controlled equipment and devices

CPT PROGRAM MISSION
The Computer Technology (CPT) program aims to cultivate knowledgeable computer technicians to competently staff the workforce and meet the ever changing needs of the IT community.

COOPERATIVE EDUCATION
Cooperative Education work experience in Computer Technology can be an important addition to a student’s formal classroom work. Co-op courses, if appropriate, may substitute for technical courses up to nine credit hours with the prior approval of the program coordinator. The Career Employment Center will provide the correct course numbers.