Proctoring Services at Nashville State

At Nashville State, there are two options for proctored testing services, in-person proctoring at the Testing Center and online proctoring using Honorlock or Respondus Lockdown with Monitor software.

In-Person Proctoring: The Testing Center

The Testing Center provides a secure proctored environment for testing at Nashville State Community College to protect the integrity of all tests. The Nashville State Testing Center maintains and adheres to all standards set forth by the National College Testing Association (NCTA). The Testing Center provides Accuplacer placement testing, College Level Examination Program (CLEP), Graduate Exit Exams, and other proctored testing.

Instructors can elect to enable LockDown Browser for exams taken at the Testing Center. They may also disable Respondus Monitor for students who choose to take their exam in person, rather than being remotely proctored.

Testing Center Guidelines for Students

Schedule Testing Appointments

Testing with Accommodations

Syllabus and Course Information

If you will require students to take in-person proctored exams at the Testing Center, inform your students of Testing Center policies and scheduling procedures in your course syllabus at the beginning of the semester. Additionally, be prepared to supply your exam with specifications about any allowed testing aids, time limits, or use of Honorlock or LockDown Browser in advance.

Online Learning Proctoring Solutions

The Office of Online Learning (OOL) now offers two options for proctoring services to improve efforts in student authentication while retaining the same levels of academic integrity of examinations that take place in our classrooms, Honorlock and Respondus Lockdown Browser with Monitor.

Honorlock

What is Honorlock?

Honorlock is a remote proctoring tool that allows students to take proctored exams anywhere or anytime. Honorlock remote proctors view students' testing sessions and flag any potential acts of academic dishonesty for the instructor to review.

What do students need to take an exam with Honorlock?

Students will need a working webcam, microphone, and laptop or desktop computer to use Honorlock. They will also need Google Chrome, to download Honorlock as a Google Chrome extension.

How do I get help with Honorlock?

Students and faculty can get help with Honorlock by contacting Honorlock's 24/7 support line via live chat, support@honorlock.com, or +1-844-243-2500. For assistance with on-campus computers, contact the NSCC Help Desk. The Office of Online Learning recommends that faculty guide learners to these resources first in the event of technical issues or questions.

Students experiencing issues during an exam using Honorlock are also encouraged to contact their instructor as quickly as possible to explain the situation.

Respondus Lockdown Browser with Monitor

What is Respondus Lockdown Browser with Monitor?

LockDown Browser is a remote proctoring tool that locks down a student's browser during an exam, preventing students from accessing other websites or applications on their computer. Respondus Monitor is an additional tool that builds on Lockdown Browser and allows for automated, remote proctoring via a webcam.

What do students need to take an exam with Lockdown Browser or Respondus Monitor?

In order to use Respondus Lockdown Browser and Monitor, students will need a high-speed internet connection, a webcam (internal or external), a Windows or Apple operating system, and a photo ID. The webcam can be built into your computer or can be the type that plugs in with a USB cable.

You will be required to download the Respondus Lockdown Browser to access and take associated exams. When students attempt to start their exam in D2L, students will be prompted with a link to install the needed software, if they have not already, prior to beginning their exam. The download process also includes a system and webcam check prior to beginning the exam to ensure that all hardware is working appropriately.

Watch this short video to get a basic understanding of Lockdown Browser and the webcam feature. A student Quick Start Guide and detailed installation instructions are also available.

How do I get help with LockDown Browser or Respondus Monitor?

Students and faculty can get help with LockDown Browser or Respondus Monitor by visiting the Respondus Support page or the NSCC Help Desk. For assistance with on-campus computers, contact the NSCC Help Desk.

Students experiencing issues during an exam using LockDown Browser or Respondus Monitor are also encouraged to contact their instructor as quickly as possible to explain the situation.

What do students need to know before taking an online proctored exam?

When taking an online exam that requires Honorlock or LockDown Browser, remember the following guidelines:

  • Ensure you are in a location where you will not be interrupted.
  • Turn off all other devices (e.g., tablets, phones, second computers) and place them outside of your reach.
  • Clear your desk of all external materials not permitted – books, papers, other devices.
  • Before starting the test, know how much time is available for it and that you've allotted sufficient time to complete it.
  • Remain at your computer for the duration of the test.
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System and Network Check, run the checks again prior to starting the test.
  • To produce a good webcam video, do the following:
    • Avoid wearing baseball caps or hats with brims.
    • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surfaces where the device (or you) are likely to move.
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to the window.
  • Remember that these tools will prevent you from accessing other websites or applications; the test may have a setting disabling the ability to exit the test until all questions are completed and submitted. If you lose connection or prematurely exit your exam try to log back into the exam as soon as possible. If you have any issues, please contact your instructor immediately and explain the situation.

Student Privacy in Remotely Proctored Exams

Faculty may review the linked resources below related to student privacy concerns and FERPA compliance during remotely proctored exams.

Instructors are advised to also share information about Honorlock and Respondus privacy policies, linked below, with students in advance of remotely proctored exams.

Testing Opt-Out Statement

Please note that some or all of the assessments in an NSOnline course may require the use of online video proctoring services. For these proctored assessments, students are required to have access to (1) a quiet, private, solitary setting in which to take the assessment, (2) a webcam either internal or external to their computers, (3) a microphone either internal or external to their computer, (4) a computer with admin privileges in order to download the appropriate browser and plug-in to operate the virtual proctor, and (5) a reliable internet connection.

Should students not have access to the technological requirements listed above, or should they simply prefer to have an in-person proctor, they may opt-out of the virtual proctoring requirement. Opting out of virtual proctoring will require that the student take the assessment in one of the Nashville State's Testing Centers. In this case, the student will be required to schedule the assessment in accordance with Testing Center policies and adhere to all additional Testing Center procedures, protocols, and requirements.

If choosing to opt-out of virtual proctoring, students must contact their instructor within the first two weeks of the semester and complete the Virtual Proctoring Opt-Out Form.

Syllabus and Course Information

If you will require online students to take a remotely proctored exam using Honorlock, Respondus LockDown Browser, or Respondus Monitor, you should identify the service, cost, and any hardware requirements including the type of computer, camera, or microphone, and support services available within the course syllabus at the beginning of the semester.

Consider the suggested syllabus verbiage from Honorlock or the syllabus information from Respondus included on this page.

For remote proctoring, please also refer students to these instructions for taking online proctored exams.

Remote Proctoring Information for Faculty

How to Use Honorlock

Honorlock is integrated within D2L Brightspace. Instructors do not need to download any additional software to use Honorlock but can access this tool by creating an assessment as they normally would in D2L.

Enabling Honorlock takes four steps:

  1. Create your exam. Build your test like you normally would within D2L. Online tests should have a testing window of availability rather than a specific time or place to accommodate for online student schedules.
  2. Enable Honorlock for an exam in D2L using these instructions. Be sure to enable any needed testing accommodations using these instructions.
  3. Create a practice exam to ensure that your exam proctoring settings are set up correctly and that students--especially those with accommodated testing--are able to access your exam. Follow these instructions to set up a practice exam in D2L.
  4. Review the results of your exam. Honorlock remote proctors will flag any suspicious activity for you to review under “Results” next to exams for which Honorlock was enabled.

Should you need assistance enabling Honorlock in D2L, contact the Office of Online Learning.

For technical support for Honorlock, contact Honorlock’s 24/7 support line via live chat, support@honorlock.com, or +1-844-243-2500.

How to Use Respondus Lockdown Browser and Monitor

Respondus LockDown Browser and Monitor integrated within D2L Brightspace. Instructors do not need to download any additional software to use these tools.

Enabling LockDown Browser takes four steps:

  1. Create your exam. Build your test like you normally would within D2L. Online tests should have a testing window of availability rather than a specific time or place to accommodate for online student schedules.
  2. Enable LockDown Browser for your exam by clicking the “LockDown Browser” tab at the top of the editing pane for your exam. You can choose whether or not to enable Respondus Monitor, in addition to LockDown Browser. Follow the instructions found in Respondus’ Faculty Resources.
  3. Create a practice exam in the “LockDown Browser” tab of your assessment to ensure that your exam proctoring settings are set up correctly and that students--especially those with accommodated testing--are able to access your exam.
  4. Review the results of your exam as you normally would. If you chose to enable Monitor, suspicious activity recorded during the exam will be sent to you for review.

Should you need assistance enabling LockDown Browser and Monitor in D2L, contact the Office of Online Learning.

For technical support with LockDown Browser or Monitor, contact Respondus.